Hi Nick,
Just a quick note to let you know what an incredible success our stay at Casa Rosa was. The property itself exceeded our expectations: perfectly situated, beautifully appointed and maintained, and equipped with everything we needed to make our stay with 4 adults and 5 young kids easy and entertaining. Truly, it was perfect. We are already trying to work out which week we want to book for next year.
Your staff were all as wonderful as promised – hardworking, professional, and friendly. Bernardino and Maria cooked us three fabulous dinners, and were patient and sweet with us and our children throughout. We appreciated the extra security of having Noel outside each night, and he was friendly and personable as well.
We had a nice visit with Rhett, who gave us a bunch of pointers — came in very helpful when we experienced our very own police shakedown on our way back from Tulum beach on one of our last nights.
Only improvement I can think of for next year is a way to use the microphones to use the karaoke function on the tv. (Neither we nor Bernardino could figure it out.)
Five star vacation. Still swooning.
Thanks again!